NascarMembersClub

General

  1. What is the Official NASCAR Members Club?

    The Official NASCAR Members Club is the Official Association of the
    NASCAR® family. As an Official Member of NASCAR you will receive
    many benefits including unique opportunities to get closer to the
    sport, drivers, teams and other NASCAR fans. All Members receive an
    exclusive kit and access to a Members-Only website that provides more
    details about the program and its unique opportunities, including:

    1. Thousands of Local and National Shopping, Dining, Movie and Attraction discounts
    2. Members-Only race weekend VIP treatment & experiences
    3. Official Member Magazine
    4. Thousands of Local Chapters & Headquarters across the country to bring NASCAR to your hometown
    5. Enjoy local race-watch parties and Local Chapter events with Members who share your passion for NASCAR
    6. Members-Only website featuring customized NASCAR news, events schedule, Local Chapter activities, Pre and Post-race news about your favorite driver, chats and discussion forums
    7. Weekly club E-newsletter
    8. 15% OFF all purchases at NASCAR.com above and beyond all existing discounts
    9. Exclusive Race Ticket offers and travel packages
    10. Access to purchase exclusive Member Gear, limited edition merchandise and collectibles
    11. NASCAR Celebrity Q&A sessions
  2. Who owns and manages the Official NASCAR Members Club? Is it NASCAR®?

    NMP, LLC is the officially licensed operator of the Official NASCAR® Members Club.

  3. What does NMP stand for?

    It stands for NASCAR Members Program. The Official NASCAR Member's Club

    SM is a division of Stoneacre Acquisition Company, Inc.

  4. What does NASCAR® get out of this?

    NASCAR gets to reward its fans for being the most loyal fan base in all of

    sports. NASCAR also gets the opportunity to create a direct two way
    channel to better understand and communicate with its loyal fan base,
    while its fans get closer than ever to their favorite sport.

  5. Can my children enroll?

    Anyone age 18 or older may enroll as a member. Anyone ages 13-17 may be

    enrolled as a gift Membership. Members who are under 18 years of age,
    however, may not be allowed to participate in certain VIP Event Access due to NASCAR's age restrictions

  6. Are the drivers a part of this club?

    Absolutely. Many NASCAR Champion drivers and owners are Charter Members.
    These champions participate in several different ways, including providing access and direct communications with the members. Plus, many other NASCAR drivers participate in events with the Official NASCAR Members Club.

  7. Who can access the Membership information provided?

    Membership information is viewed and used according to our Privacy Policy.Our Privacy Policy is available to you online at www.ONMC.com and is also available by mail and e-mail upon request.

  8. How do I cancel my account?

    Please call us at Member Service (1-877-696-2722) if you would like to cancel your account.

    We do not recommend sending cancellation requests through email as this is not a secure method of communication about personal data. 

  9. Will I receive a refund?

    Our Member Service team Member will inform you about our refund policy and when you are valid to receive a refund. Our refund policy is currently at six months, if contacted at Member Service.

Member Service

  1. How can I contact Member Service?

    For your convenience, our Member Service team can be reached by phone 1-877-696-2722

    (Monday – Friday 9:00am EST – 5:00pm EST)


    You may also e-mail us at:

    memberservice@onmc247.com

  2. How can I update my personal contact information?

    Go to the profile page at www.ONMC.com and you can change or update your personal contact information.

  3. What should I do if I am not receiving the ONMC Member Magazine?

    Please update your profile information online with your current information.

    Also, contact our Member Service team at 1-877-696-2722 or

    memberservice@onmc247.com

  4. What should I do if I am not receiving Member's Club e-mails?

    Please confirm your e-mail address on your Member Profile, if the address is correct please contact us at 1-877-696-2722 or memberservice@onmc247.com

  5. When should I receive the Members Kit?

    You will receive your Membership Kit for the current year 4-6 weeks after you join or are renewing. When you receive your Member kit, make sure to check for your Member Card! Membership kits will be shipped within 2-3 weeks of enrollment.

  6. What if I do not receive a Membership kit or my Membership kit is damaged?

    Please double check your mailing address and call us at 1-877-696-2722 or memberservice@onmc247.com

    If your Membership kit is damaged, Members should contact the ONMC Service Center at 1-877-696-2722 and a representative will track the package and follow up with you.

    Or, you can send an e-mail to:

    memberservice@onmc247.com.

    Please be sure to include your Membership number in the e-mail.

  7. I lost my Membership card, how do I get a new one?

    Please call us at 1-877-696-2722 if you have lost your membership card and we can send you a new one.

  8. Does the ONMC allow Members to join without an e-mail address?

    The ONMC does not allow Members to join with without an e-mail address.

    The e-mail address is important to receiving all of your member benefits. If you do not have an e-mail address, we recommend signing up for a free e-mail address through the many e-mail carriers.

    Members will not be able to enjoy many of the benefits of the ONMC unless we can communicate with you via e-mail. If you do not have an e-mail address, there are many companies that will provide you with a free e-mail address including Yahoo, Google, Microsoft/MSN and many others. You can become an ONMC Member without having an e-mail address but we strongly encourage you to have one.

  9. Which states and countries are able to join ONMC?

    The ONMC is available for all citizens of the United States as well as Canada and the territory of Puerto Rico.

24/7 Insider & Driver Info

  1. What is 24/7 Insider & Driver Info?

    The Official NASCAR Members Club 24/7 Insider & Driver Info benefit gives you Drivers Reports, shows you what's happening with this weeks Race, and more!

VIP Experiences

  1. How do I participate in a VIP Experience at the track?

    You must sign up for your VIP experience online before you arrive at the track. New event schedules are posted on the Tuesday at noon, two weeks prior to the race date. Sign up for the VIP experience of your choice at the race you plan on attending and then make sure to print out your confirmation information and bring it to VIP check-in once you arrive at the track.

  2. How do I access the VIP Reservation System?

    Two ways.

    You can access it when you are looking at your Club Cash account (accessible via the “Club Cash” link under the "Home" tab on the ONMC web site (www.onmc.com)..

    You can also access it under the “VIP” tab of the ONMC web site. You must be logged into the site to access the VIP Reservation System.

  3. I don’t have a computer. How do I access the VIP Reservations System?

    You can call Member Services at 1-877-696-2722

  4. What if I need to cancel my VIP Experience reservation?

    Once you reserve a VIP Experience, it cannot be cancelled.

  5. What do I do once I arrive to the track?

    Go to the ONMC at-track check in to pick up your instructions and wristbands for the experience you have signed up for. If you have not signed up for an experience, you can check to see if there is any availability.

  6. How do I find the ONMC at the track?

    Before you attend a race you can find our Member Check In location on the VIP tab of our website under "Find VIP Events"

  7. What will I get at the track?

    As a Member you will have the opportunity to sign up online for one of our exclusive member's only benefits. These benefits include but are not limited to Garage Tours, Driver Introduction Ceremonies, Driver Q & A's, autograph sessions and other members-only experiences.

  8. What do I get if I don't go to the track?

    The Official NASCAR Members Club has been built to benefit ALL NASCAR fans, including those who may not have the opportunity to attend races. All Members will receive monthly Member communications,

    Member's magazine, special deals and discounts, exclusive first-look merchandise and licensed goods, driver specific communications, Local Chapter benefits and much, much more.

  9. Do I get ticket discounts?

    The ONMC works hard to procure special Members-Only pricing priority, and location to many NASCAR events, including ticket and travel packages. Check the ONMC website www.ONMC.com and weekly e-mail newsletters for up-to-date information.

Local Chapters

  1. What is a Local Chapter?

    Local chapters bring the fun, excitement, and camaraderie of NASCAR to your hometown. It is a great way to share your passion for the world's best sport with other enthusiastic members and fans.

    Local Chapters organize race viewing parties, social events, charity events, and just good old-fashioned get-togethers in your neighborhood!

  2. How do I join a Local Chapter?

    Check out the Local Chapter Section of the website to find a Local Chapter near you.

  3. What are the benefits of becoming a Local Chapter President?

    If there isn't a Local Chapter in your area, then you can start one today! You can make it happen! Just a few of the benefits of becoming a Local Chapter President:

    • The Sanctioned/Recognized local contact person for the club
    • Enhanced visibility as an industry leader as you manage NASCAR's presence in your local community
    • Invitation to the National Chapter Convention (with drivers & industry personalities) for recognition & continuing leadership development

    We want you to become one of the great ambassadors of NASCAR in your hometown. With you on our team, we will draw each fan closer to the world's best sport!

  4. How do I start a Local Chapter?

    You can fill out an online application to become a Local Chapter President by going to Chapter Signup under the Hometown tab.

  5. What is a Local Headquarters?

    A local headquarters is THE place for NASCAR fans to gather in cities and towns across the country to watch the race each weekend, hold parties, and receive special member benefits. Local Headquarters also provide great local benefits, deals & discounts to all Members.

  6. How do I find a Local Headquarters?

    You can find a Local Headquarters by going to the Local Section or by asking your Local Chapter President.

  7. How do I sign up a location interested in becoming a Local Headquarters?

    ONMC Local Chapter Presidents can sign up an interested location in their hometown. Once you apply & are approved as a Local Chapter President, further information will be provided on how to sign up new Local Headquarters.

Club Cash

  1. What is Club Cash?

    Club Cash is an exclusive rewards program for the Official NASCAR Members Club. Members receive an allotment of Club Cash for paying their membership dues and have opportunities to earn additional Club Cash throughout the year in accordance with the terms of the applicable Club Cash offer. They are then able to use their Club Cash to make reservations in the VIP Reservation System. Participation in the Club Cash program is subject to the ONMC site Terms and Conditions (including the ONMC Membership Terms of Service therein).

  2. How do I earn Club Cash?

    There are currently two main ways to earn Club Cash:

    • Every Member is given Club Cash when they pay their membership dues.
    • Members who refer other Members to the ONMC receive Club Cash for the referral.
  3. When do I receive my Club Cash?

    Annual Members receive their Club Cash upon their join date or their renewal date each year. Club Cash becomes available to the Member after their dues payment is successfully processed by the ONMC.

    Monthly Members receive their Club Cash each month. Like annual Members, it becomes available to the Member after their dues payment is successfully processed.

    Club Cash for referrals is credited after the referred Member has been active for 60 days.

  4. Does Club Cash expire?

    Yes (except where prohibited by applicable law). Every "dollar" of Club Cash that is given to a Member carries an expiration date (except where prohibited by applicable law). Typically, Club Cash is good for 1 year (365 days) from the date it is issued. However, that may vary in certain circumstances as specified in the applicable offer or otherwise on the ONMC site. Members can see the expiration date of their Club Cash by looking at their Club Cash account under the "Home" link on the ONMC Web Site.

  5. What happens if/when my Club Cash expires?

    It is forfeited. Any/all unused Club Cash is removed from a Member’s Club Cash account upon the expiration date (except where prohibited by applicable law). It cannot be recovered.

  6. Can I convert my Club Cash to real cash?

    No. Club Cash is an internal rewards system for the ONMC. Club Cash can
    not be converted into anything else; it can only be used in trade for
    specific VIP experiences and merchandise within the designated Club
    Cash online stores according to the terms of the applicable offer.

    EXCEPT WHERE REQUIRED BY LAW, ALLOCATED CLUB CASH DOES NOT CONSTITUTE PROPERTY OF A PARTICIPANT AND HAVE NO VALUE OUTSIDE OF THE CLUB CASH PROGRAM. IN CERTAIN JURISDICTIONS WHERE A MONETARY VALUE FOR CLUB CASH MAY BE REQUIRED BY LAW, CLUB CASH SHALL BE DEEMED TO HAVE THE LOWEST VALUE PERMISSIBLE UNDER APPLICABLE LAW; PROVIDED, HOWEVER, THAT IN NO EVENT SHALL SUCH DEEMED VALUE DICTATE OR IMPLY IN ANY MANNER THAT CLUB CASH IS REDEEMABLE FOR CASH.

  7. Can Club Cash be combined or can be transferrable?

    No. Club Cash can only be used by the Member to whom it was given.

  8. What can I use my Club Cash for?

    Club Cash can be used only within designated online "systems" on the ONMC web site. These designated "systems" are the "VIP Reservation System."

  9. What if I want to reserve more VIP events than I have Club Cash available?

    You are only able to make reservations up to the limit of your available Club Cash.

  10. What is a "VIP Certificate"?

    In addition to Club Cash "dollars," the Club Cash system can also handle things called "VIP Certificates." These are very similar to gift certificates that are valid only for a specific item, offering or event. They can be used independent of Club Cash dollars. For example, NASCAR sponsor "X" might want to give 1 "widget" to every Member of the ONMC. So, in each Member's Club Cash account, in addition to all of their Club Cash "dollars," you would also see a VIP Certificate for a "widget." You would usethat VIP Certificate to get your widget and it would have no impact on your Club Cash "dollars." However, you would only be able to redeem it once for 1 "widget". Each VIP Certificate is subject to additional terms as set forth on the ONMC site and in the applicable offer (i.e., on the VIP Certificate).

  11. Can I cancel my reservation in a VIP event after I reserve it?

    No. Once a reservation is made, it can not be cancelled.

  12. What if I do not show up for the VIP event that I reserved?

    Your space in the event is forfeited. Your Club Cash will not be refunded.

  13. Can I use my Club Cash to make a reservation for someone else?

    No. All reservations are tied directly & exclusively to the Member that makes the reservation. You can only make reservations for yourself.

  14. Do taxes or additional charges apply?

    You are solely responsible for the payment of all taxes payable and benefits acquired as a result of your participation in the Club Cash program and the earning, conversion, holding or use of Club Cash and for all applicable filing and reporting obligations, including, without limitation, obligations with respect to tax filings. You should consult with your tax advisor regarding the accumulation, conversion and use of Club Cash.

  15. Are there additional restrictions?

    Rewards may be subject to certain restrictions and blackout dates (including as set forth herein, the ONMC site terms and conditions and the applicable offer). We reserve the right to substitute your reward with a reward of a similar or greater value if your chosen reward is unavailable for any reason. In such event, we may notify you via email.

  16. What if I have a question about Club Cash or I think there is an error in my account?

    You should send an e-mail to: clubcash@onmc247.com

  17. Miscellaneous Terms:

    By participating in the Club Cash program or ordering or accepting any
    reward, you allow ONMC, the Company and NASCAR, Inc. and their
    respective providers and affiliated companies, and any of their
    respective sponsors or co-promotional partners, to use your name,
    photograph and likeness, and any postings you may make on websites
    (including, without limitation, the NASCAR.COM website), for
    advertising or promotional purposes, including online announcements.
    For example, and not by way of limitation, photographs taken at
    competitive events or in connection with Club Cash rewards, events or
    promotions, might be used to promote the Club Cash program or
    products or benefits of ONMC. You grant permission for any such use
    anywhere in the world and in any medium, without qualification or
    reservation of any rights and without the requirement of payment of
    any compensation to you or your family, except where prohibited by
    law.

    Fraud or abuse relating to the accrual of Club Cash or the ordering process
    may result in the forfeiture of your Club Cash and/or right to the
    reward, as well as the termination of your account and your right to
    participate in the Club Cash program. You are solely responsible for
    any fraudulent use of your Club Cash or your account that could occur
    due to theft or sharing of your password.

    We are not responsible for any incorrect or inaccurate information or
    entry of information, whether caused by ONMC Site users or by any of
    the equipment or programming associated with or utilized in the Club
    Cash program or by any technical or human error which may occur in
    the processing of orders. If any provision of these Club Cash Terms
    and Conditions is found invalid or unenforceable, that provision
    shall be modified or eliminated to the minimum extent necessary, and
    the other provisions herein shall remain in full force and effect.
    Any failure to follow these Club Cash Terms and Conditions or the
    ONCM site Terms and Conditions may result in the termination of your
    account and any further participation in the Club Cash program, the
    forfeiture of all allocated Club Cash, and/or the forfeiture of your
    right to any reward.

    We may prohibit you from participating in the Club Cash program or any
    future promotion if, at our sole discretion, you (i) have tampered
    with the order process or the operation of the Club Cash program or
    undermined, disrupted, hindered or interfered with the proper
    operation of the Club Cash program in any manner whatsoever, (ii) act
    (a) in an unsportsmanlike manner, (b) with an intent to annoy, abuse,
    threaten or harass the ONMC, the Company, or any other party, or (c)
    in any other disruptive manner, (iii) use the Club Cash program for
    improper, deceitful or unethical purposes or in a manner inconsistent
    with these Club Cash Terms and Conditions or any federal, state,
    provincial, territorial or local laws, statutes, by-laws, guidelines
    or ordinances. Discontinued participation may result in the loss of
    all allocated, benefits and privileges. In addition to discontinuance
    of Club Cash program participation, we reserve the right to take
    appropriate administrative and legal action, including, without
    limitation, the right to seek damages and other remedies from any
    person to the fullest extent permitted by law and to seek criminal
    prosecution, as it deems necessary in its sole discretion. Our
    failure to enforce any of these Club Cash Terms and Conditions shall
    not constitute a waiver of its rights or provision hereof.

    We may modify any of these Club Cash Terms and Conditions - including,
    but not limited to, Club Cash program eligibility requirements,
    application and enrollment procedures, applicable fees or charges,
    applicable benefits or privileges, the methods through which Club
    Cash can be allocated, how Club Cash can be used, the value of Club
    Cash, the conditions under which Club Cash may be forfeited, the
    content and availability of rewards, these Club Cash terms and
    conditions, and any other applicable rules, guides, terms or policies
    pertaining to the Club Cash programs - at any time, with or without
    notice, even though these changes may affect your status, ability to
    use the Club Cash that you have already earned or other rights,
    benefits or privileges under the Club Cash program.

    The Club Cash program has no predetermined termination date and may
    continue until such time as ONMC decides to terminate the Club Cash
    program. ONMC may terminate the Club Cash program at any time, with
    notice to you using your current contact information on file under
    your account. You will have three (3) months from the date any Club
    Cash program termination is announced to use Club Cash. Any Club Cash
    that is remaining in your account at the expiration of such period
    will be forfeited and no compensation will be provided
    therefore.

    Your continued participation in the Club Cash program constitutes your
    acceptance of any changes to these Club Cash Terms and Conditions.
    You are responsible for remaining knowledgeable as to any changes
    that ONMC may make to these Club Cash Terms and Conditions.

Referral Program

  1. How do I refer a friend?

    Visit the home tab and click Refer-A-Friend, or click referral rewards on the left navigation panel for further information.

  2. What do I get out of referring a friend?

    Click on referral rewards to find out what exciting rewards you can receive
    through our referral program.